REO Business Line Control--Owensboro, KY - U.S. Bank (Owensboro, KY) in Owensboro, Kentucky For Sale
REO Business Line Control--Owensboro, KY-xxxxxxxx6
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At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, were one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, disability or veteran status, among other factors.
The Residential Mortgage Default Management division of U.S. Bank is seeking a two **REO Support Specialist (Minneapolis, MN and Owensboro, KY) **to monitor and evaluate the quality of work as measured against timeliness, accuracy and productivity standards. Responsibilities include documenting quality issues, performance measures and quality improvements for management review, providing information to assist in giving feedback to employees and in the training of employees, and ensuring proper application of and compliance with internal and regulatory standards, guidelines and procedures.
The ideal candidate will possess excellent verbal and written communications skills and a solid understanding of **REO** functions, processes and procedures. Knowledge of **MSP**and **Microsoft Excel** is strongly preferred. Additionally, this person must be **self-driven**, **adaptable** to constant change and able to meet **aggressive deadlines**.
Duties:
* Measures the proper application of and compliance with internal and regulatory standards, guidelines and procedures.
* Perform reviews and evaluations of work quality and productivity standards for assigned product line and/or work area via Microsoft Excel test templates
* Identify and document quality issues and performance deficiencies and communicate to management
* Pull physical files and provide specific documentation to internal and external auditors
* Recommends changes in procedures and workflow to improve work quality and productivity
* Perform tasks under strict deadlines
* Other tasks as assigned
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Qualifications
Basic Qualifications
* High school diploma or equivalent
* One to two years of experience in mortgage banking in a collection or foreclosure department
Preferred Skills/Experience
* Basic general office and clerical skills
* Basic reading, writing, and mathematical skills
* Proficient computer skills, especially Microsoft Office applications
* Excellent verbal and written communication skills
* Ability to collect and organize information
*Job:* Administrative / Clerical
*Primary Location:* Kentucky-KY-Owensboro
*Shift:* 1st - Daytime
*Req ID:* xxxxxxxx6
Source: http://www.jobs2careers.com/click.php?id=xxxxxxxx12.96